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Terms & Conditions

By accessing or using the Club Regent Casino platform, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any provision of these Terms, you may not use the platform.

2. Eligibility Requirements

You must meet all eligibility requirements to access and play on the Club Regent Casino platform:

  • You must be at least eighteen (18) years old.
  • You must provide accurate information during account registration, including your name, email address, phone number, and date of birth.
  • You must reside in a country or territory that allows you to access and participate in online gaming.

3. Minimum Age Requirements

Club Regent Casino is restricted for those under eighteen (18) years old. If you are aware that someone under the age of twenty-one (21), who you do not live with, has accessed our website or engaged in wagering activities through Club Regent Casino's products or platforms, please contact us.

4. Geographic Restrictions

Club Regent Casino operates subject to the following restrictions:

  • You must be physically located within a country that allows you to access and participate in online gaming.
  • Access from certain countries or territories may be restricted due to local laws, regulations, or self-imposed limitations.

5. Account Registration Rules

To create an account on Club Regent Casino:

  1. Fill out the registration form with accurate information.
  2. Accept our Terms & Conditions and Privacy Policy upon creating your account.
  3. You will need to provide valid identification documents (ID) for age verification, as well as any additional required documentation.

6. One-Account-Per-User Policies

Each user is limited to one active account on the Club Regent Casino platform:

  • No multi-accounting or proxy accounts allowed
  • Creating multiple accounts may result in suspension or closure of all affected accounts

7. Identity Verification and KYC

We will conduct thorough identity verification (KYC) checks as part of our registration process, including:

  • Scanned copies of identification documents.
  • Selfies for age verification.

You are obligated to keep your account information accurate and up-to-date at all times.

8. Account Accuracy Obligations

It is the responsibility of each user to maintain their account details accurately:

  • Keep contact information, name and address correct
  • Update any other required account information promptly

9. Account Security Responsibilities

You must ensure your account security by implementing robust safety measures, including:

  • Strong passwords.
  • Regularly updating login credentials.

If you are aware that someone else has gained access to your Club Regent Casino account without permission, report this as soon as possible using our support channels.

Restricted Behaviour and Prohibited Activities

The following activities are strictly prohibited on the Club Regent Casino platform:

A. Multi-Accounting and Fraud Prevention

Club Regent Casino may restrict or ban users who engage in multi-accounting behaviors, including but not limited to:

Creating multiple accounts with identical personal details.

B. Bonus and Promotion Rules

All promotions, bonuses, free spins, game vouchers or any other incentive (collectively referred to as “Promotions”) that are credited to player accounts must be used strictly according to the terms of each individual promotion as stipulated on our platform.

C. Wagering and Gameplay Conditions

To claim withdrawals for real money winnings from games with a fixed odds return (excluding free spins), you must meet the minimum required wagering condition set by Club Regent Casino.

Wagers made using bonus credits do not contribute to fulfilling this requirement until such time as those bonus credits have been turned into cash, unless explicitly stated otherwise.

D. Bonus Abuse Prevention

You agree that we reserve the right to cancel or revoke any promotion(s), including removing bonuses and associated winnings, if it appears that a player has attempted to abuse these by: engaging in collusive play; exploiting software bugs; cheating, using robots, automated programs or other means for playing games.

10. Deposits and Withdrawals

  • Deposit Methods:
    • Bank transfers
    • Credit/debit cards
    • E-wallets (e.g., PayPal, Skrill, Neteller)
    • Online payment services
  • Processing Time:
    • Banking method specific times.
  • Verification Process Before Withdrawal:

Before withdrawing your winnings, we require you to complete a verification process. This may include:

  1. Scanned copies of identification documents (ID).
  2. Proof of address.

11. Responsible Gambling Expectations

You are expected to gamble responsibly and within your means:

  • Set deposit limits.
  • Establish time-out periods for account inactivity.
  • Participate in our self-exclusion program if necessary.

Our platform provides links to responsible gaming resources such as GamCare, GAMSTOP UK or local equivalents.

12. Self-Exclusion and Account Restrictions

You can voluntarily exclude yourself from the Club Regent Casino platform:

  1. For a specified period (e.g., six months) - full exclusion.
  2. Or for an indefinite time after which you would need to contact us in writing to request de-exclusion - soft-time-out.

Self-exclusion will be enforced by blocking your access to our site and products during this period.

Suspension or Closure of Accounts

If we suspect any form of abuse, fraud, or other prohibited activity on the Club Regent Casino platform:

  • We may temporarily suspend or permanently close affected accounts.
  • Your deposit money is stored in a segregated fund to ensure it remains safe from casino debts.

13. Intellectual Property and Platform Ownership

The content, structure, and design of our platform are protected by intellectual property laws and copyright regulations.

Club Regent Casino retains sole ownership of all games, software, trademarks and any other proprietary materials used on the site.

14. Limitation of Liability

In no event shall Club Regent Casino or its affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising out from these Terms.

By accepting our terms you agree that Club Regent Casino is not responsible to compensate the users in any way.

15. Modification of Terms

We reserve the right to modify, revise, update or replace sections and parts of the terms at any time without prior notice.

Your continued use of the platform after changes become effective constitute acceptance thereof by yourself.

If you have questions about these Terms & Conditions:

  • Contact us using our website's support channels.
  • Write an email.
  • Reach out via phone.

We strive to address your inquiries promptly. However, we may need more information from you and reserve the right to ask questions or seek clarification.

Club Regent Casino takes player protection seriously and is committed to providing a safe environment for its customers.

By choosing Club Regent Casino you are supporting our goal of promoting responsible gaming practices throughout all aspects of business operations.

Your support helps us further this mission.

16. Applicable Licensing or Regulatory Oversight

The platform operates under licenses granted by regulatory authorities, including but not limited to:

  • Manitoba Liquor and Lotteries Corporation.
  • Regulated by the Canadian Federal Government and/or Province/Territory where you are located.

These Terms & Conditions shall be governed by and construed in accordance with the laws of Canada.

The courts of Canada shall have exclusive jurisdiction over any disputes arising out of these Terms.